Frequently Asked Questions
Where is Interstate Storage LLC located?
Interstate Storage LLC
3099 Lexington Rd.
Richmond, KY 40475
What are the office hours?
Monday - Friday: 11 AM to 5 PM
Saturday: 9 AM to 1 PM
What are the access hours?
Self Storage Units: 6 AM to 11 PM
Boat & RV Only: 24-hour access
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID. Vehicles/RVs/Boats, etc need to be in a copy of registration & insurance.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.